Last updated: June 2026
We ship every Zoomers order from British Columbia via Canada Post XpressPost with full tracking. Packaging is plain, vacuum-sealed, and free of any Zoomers branding on the outside.
1. Where we ship
Canada only — every province and territory, including PO boxes and rural routes. We do not ship internationally under any circumstance.
2. Processing time
Orders placed before 1pm PT on a business day ship the same day. Orders placed after that, on weekends, or on statutory holidays ship the next business day.
3. Delivery times
- BC, Alberta: 1–2 business days
- Saskatchewan, Manitoba, Ontario, Quebec: 2–3 business days
- Atlantic Canada: 3–4 business days
- Yukon, NWT, Nunavut and remote postal codes: 4–7 business days
These are Canada Post estimates and not guaranteed.
4. Shipping cost
Flat-rate $15 XpressPost on every order. Free shipping on orders over $150.
5. Tracking
A tracking number is emailed as soon as your label is generated. You can also find it under Order History when logged in.
6. Discreet packaging
Every order ships in an unmarked Canada Post bubble mailer or box. The return address is a neutral business name. Contents are vacuum-sealed and odour-controlled. Nothing on the outside indicates what is inside.
7. Wrong address
Please double-check your shipping address at checkout. If a package is returned to us because of an incorrect address, the customer is responsible for the cost of re-shipping.
8. Lost or stuck packages
If tracking has not updated for 5 business days (10 for remote postal codes), email sales@zoomersdispensary.st with your order number. We will open a Canada Post trace and either re-ship or refund once the trace is resolved (typically 7–10 business days).
9. Damaged on arrival
If your order arrives damaged, send a photo to sales@zoomersdispensary.st within 48 hours and we will replace or refund the affected items.